Masters Technology Infrastructure and Resources
The Technology Department maintains and services all Masters technology and is dedicated to providing quality technical support for all members of the Masters community.
Each building on campus is connected by high-speed fiber, providing access to our file storage and services from any building on campus. Internet access is distributed across multiple circuits, providing accelerated web activity and bandwidth to all users.
The Masters School currently provides multimedia labs and technological resources for students. These labs and workstations are equipped with scanners and laser printers, and are located strategically across the Masters campus. Students have access to the latest Windows and Macintosh hardware and software, as well as the ability to connect to the enterprise level wireless network in every building.
Frequently Asked Questions
Any device, whether a laptop, tablet, eReader, or smartphone with wireless Internet connectivity can connect and use the “Masters” wireless network.
This is really about personal preference. Since Macintosh and Windows computers do just about the same things - print, connect to wireless networks, run Microsoft Office, etc. - it depends on what system you prefer and/or are most comfortable with, and what you intend to do with your computer. The Masters School has and supports both Windows and Mac. If budget is a factor in your decision or if you are considering using ebooks, Windows laptops with touchscreens generally tend to be less expensive for maintenance and replacement.
Again, this is about personal preference. Tablets tend to run mobile operating systems (iOS & Android) which are limited in functionality and not full-fledged operating systems (like Macintosh OS X & Windows 7, 8.1 and 10).
For more information about the Microsoft Surface Pro products, which run the full Windows 10 desktop operating systems, see below.
No. A Surface tablet has much more functionality. It comes with a full desktop operating system in Windows 10. The iPad comes with iOS, which is a mobile operating system, and therefore is not as fully-featured as a computer operating system. The iPad is essentially a large iPhone, without the phone functionality.
No. Tablets such as iPads and Android tablets do not have the same functionality that Macintosh and Windows laptops provide. They are great for browsing the web and running certain apps, but the Technology Department recommends purchasing a laptop or tablet that provides a complete desktop operating system, such as Macintosh OS X (10.10 Yosemite and above) or Windows (Windows 7 and above).
Windows: The Microsoft Surface Pro is a great alternative to a basic laptop, as it provides touch functionality, has a full-featured desktop operating system, and costs less than a MacBook Pro.
Macintosh: The 13 in. Macbook Air. Lightweight and fast, although not as powerful as a Macbook Pro. The Macbook Air is the best option for the majority of computing tasks, like email, browsing the web, word processing, etc.
Can students purchase a laptop, tablet, printer, phone, or other peripherals from the school or Technology Department?
Unfortunately, no. However, the Technology Department can assist with the purchase process and extend educational discounts through our vendors. For further details, please contact the Helpdesk.
The Technology Department provides basic troubleshooting and triage for student laptops and devices which prevent the completion of academic work. However at this time, the Technology Department cannot provide replacement parts or complete physical repairs for student laptops and devices.
No. However, The Masters School does offer a significantly discounted price for purchasing legal copies of the Microsoft Office suite for Windows (Office 2016) and for Macintosh (Office 2016). Purchasing the standalone version of the Office suite is recommended, although you may obtain a free subscription to Office 365 online through the school as well.
For information on how to purchase Microsoft Office through Masters, please contact the Helpdesk.
If you are purchasing a new device or are thinking about upgrading your current device, the Technology Department recommends the following specifications:
|Windows Laptops / Tablets||Apple / Macintosh Laptops|
|Windows 7 (w/ Service Pack 1), Windows 8.1, or Windows 10||OS X 10.10 (Yosemite) or later|
RAM / Memory:
|4GB minimim (more RAM increases overall device performance)||4GB minimum (more RAM increases overall device performance)|
Hard Drive / Storage:
|128GB Solid State Drive (SSD) or 250GB Hard Disk Drive (HDD) minimum||128GB Solid State Drive (SSD) or 250GB Hard Disk Drive (HDD) minimum|
Manufacturer's 3-year onsite if available. Accidental damage protection is strongly recommended
|Apple Limited Warranty* and AppleCare** is strongly recommended|
|Microsoft Office Suiteˠ & Antivirus||Microsoft Office Suiteˠ & Antivirus|
Yes! The Pittsburgh Library and the Fonseca Center currently have Toshiba eStudio enterprise multifunction copiers that can print, scan, and make copies. Students can submit print jobs to these copiers from any device on campus while connected to the “Masters” wireless network, and use their ID cards to release these jobs for printing at their convenience. The public computers in the library are configured to quickly print out documents and assignments. Printers are also available in our multimedia labs..